Shipping Policy

Shipping Rates

Next Day Delivery — Weekday £9.50

Available for orders placed before 1 PM, Monday to Thursday. Orders placed after 1 PM (Mon–Thu) will be dispatched the next business day and delivered the following business day. Orders placed on Friday or over the weekend are dispatched on Monday for delivery on Tuesday. Excluding Channel Islands, Jersey, Isle of Wight, Highlands and Belfast.

Next Day Delivery — Weekend £13.99

Available for orders placed before 1 PM on Friday. Delivery on Saturday. Excluding Channel Islands, Jersey, Isle of Wight, Highlands and Belfast.

Standard Shipping £5.00

Standard processing and delivery timeframes apply (3–5 business days). Free on orders over £100.

Every order is packaged with care to ensure the integrity of your research peptides arrives intact. Our packaging process is as follows:

• The vial is placed in a matte-laminated box and wrapped with foam for protection.
• Bubble bags are included for additional safeguarding.
• A cardboard outer box completes the final packaging.

Once your order has shipped, a tracking link will be sent directly to your email. Use this link to follow your order's journey until it arrives at your door.

If your order has not arrived within the expected timeframe, please contact our support team at info@biohacklondon.com and we will investigate with our delivery partners.

Once an order has been dispatched with a valid tracking number to the address provided within the agreed processing timeframe, our responsibility for the shipment is deemed fulfilled.

Any delays, loss, damage, misdelivery, or failure to deliver caused by third-party carriers, postal services, customs authorities, or events beyond our reasonable control are outside our liability.

Customers are responsible for:

• Providing a complete and accurate delivery address.
• Monitoring tracking updates.
• Liaising directly with the courier or postal service for delivery-related issues once tracking has been issued.